Legal
Terms of Service
Terms and conditions for booking cleaning services with True Shine Cleaning across the Lower Mainland, BC.
Last updated: August 18, 2026
By using trueshinescleaning.ca or booking services with True Shine Cleaning, you agree to these terms.
Services
We provide residential and commercial cleaning services in the Lower Mainland, BC. Service scope, pricing, and scheduling are confirmed at the time of booking or in your written quote.
Quotes & Pricing
Online calculator estimates are guides only. Final pricing may vary based on home condition, size, and specific requests confirmed before your appointment.
Scheduling & Access
You agree to provide safe access to the property at the scheduled time. Please secure valuables and inform us of any areas that should not be cleaned.
Cancellations
Please provide reasonable notice if you need to reschedule or cancel. Late cancellations may be subject to a fee if a team has already been dispatched.
Satisfaction Guarantee
If something was missed, contact us within 24 hours and we will make it right where possible.
Liability
We are fully insured for our cleaning operations. Please report any concerns promptly so we can address them.
Contact
Questions about these terms? Email trueshinescleaning@gmail.com or call (604) 902-4368.