Are you insured and background-checked?

Yes. True Shine Cleaning carries full liability insurance and bonding, and every team member is background-checked before joining.

What does your satisfaction guarantee cover?

If anything we cleaned doesn't meet your expectations, contact us within 24 hours and we'll return to re-clean that area at no extra charge.

How does payment work? Is it secure?

Payment is collected after the clean via secure, PCI-compliant processing. We accept all major credit cards.

Are you pet-friendly?

Absolutely. We use pet-safe products and our team is trained to work around cats, dogs, and other companions.

What is your cancellation policy?

You can reschedule or cancel with at least 24 hours notice at no charge. Same-day cancellations may incur a small fee.

Do I need to be home during the clean?

Not at all. Many clients give us a key, a code, or leave the home unlocked. We're fully insured and trustworthy.

What's included in a standard clean?

Kitchens, bathrooms, living areas, bedrooms, floors, dusting, and trash. We follow a detailed 50-point checklist.

How does the instant online pricing work?

Pick your city, bedrooms, bathrooms, home size, and clean type — your transparent estimate appears instantly. No hidden fees.

Reviews & Social Proof

Real Results from Real Homeowners.

Every review is from a verified True Shine customer — no anonymous submissions, no incentivized ratings. 500+ happy households and counting.

4.9 Verified · Google

Coming soonReal homeowner testimonial — drops soon.

Hear From Our Clients

The Difference a Sparkling Home Makes

Watch a short testimonial from one of our recurring clients — what changed when they trusted True Shine with the cleaning.

"Coming home to a space that smells fresh, looks spotless, and feels calm — that's the kind of small luxury that changes your week. True Shine delivers it every single time."
— Sarah K., Vancouver homeowner

Get Your Instant Price →

All Reviews

Verified Customer Reviews

Six reviews from True Shine clients across the Lower Mainland.

"Simple to book, on time, and my home was spotless. The team was friendly, professional, and clearly cared about doing the job right."

Terry M.Verified customer · Burnaby

"Great and very professional service. They were very careful and clearly cared about my home as much as I do."

Sahaj C.Verified customer · Surrey

"This was the best cleaning service I've ever used. 10/10 experience and they left my spot spotless."

Mohd O.Verified customer · Richmond

"Booking was easy, communication was great, and the deep clean made our kitchen look brand new. Highly recommend."

Brenda S.Verified customer · Coquitlam

"Used them for a move-out clean. Got my full deposit back. Worth every penny."

Dana L.Verified customer · New Westminster

"We've been using True Shine for six months. Reliable, friendly, and our apartment has never looked better."

Keith P.Verified customer · North Vancouver

Fully InsuredLiability covered

BondedTrust protected

Background-CheckedVetted professionals

Eco-Friendly ProductsSafe for kids & pets

As Featured In

Vancouver Burnaby Richmond Surrey Coquitlam

Ready for a Spotless Home?

Tell us a bit about your space — we'll send back a clear, friendly quote. No pressure, ever.

Transparent pricing — no hidden fees
Insured, bonded, background-checked team
100% satisfaction guarantee
Eco-friendly products on every clean