Legal
Privacy Policy
How True Shine Cleaning collects, uses, and protects your personal information when you request a quote or book a cleaning service in the Lower Mainland.
Last updated: August 18, 2026
True Shine Cleaning ("we", "us") respects your privacy. This policy explains what information we collect and how we use it when you visit trueshinescleaning.ca or contact us for cleaning services.
Information We Collect
When you submit a quote form or contact us, we may collect your name, email address, phone number, service preferences, and any details you provide about your home or cleaning needs.
How We Use Your Information
- To respond to quote requests and schedule cleaning services
- To send booking confirmations and service-related updates
- To improve our website and customer experience
Sharing
We do not sell your personal information. We only share data with service providers who help us operate our business (for example, email delivery) and only as needed to provide our services.
Data Retention
We keep contact and booking information only as long as needed to provide services and meet legal or business record requirements.
Your Rights
You may request access to, correction of, or deletion of your personal information by emailing trueshinescleaning@gmail.com or calling (604) 902-4368.
Cookies
Our site may use basic cookies or local storage for site functionality (such as dismissing promotional banners). We do not use invasive tracking.
Contact
Questions about this policy? Email trueshinescleaning@gmail.com.